Privacy Policy

Data Privacy Notice

Why are we providing you with this document?FAEU Insurance Brokers (operating under the brand name Beneple) prioritizes the privacy and security of your employees' personal data. We are providing this notice to inform you of how we collect, use, and protect your employees' personal information during and after our engagement with you. This is in accordance with Article 120 of the Decretal Federal Law No. (14) of 2018 on consumer protection regulation.

It is essential that you understand how and why we use employees' personal information and ensure that they are aware of their rights in relation to this processing.

Purpose of this document

Throughout our services, we may need to collect detailed information about your employees’ personal circumstances, including employment details, financial information, and in some cases, health data to facilitate insurance brokering and policy management ("Employee Data"). This document explains how we will handle this information and outlines the rights employees have over it.

What is Employee Data?Employee Data refers to any information that identifies or relates to your employees' personal circumstances. This includes, but is not limited to:

• Basic details: Name, date of birth, gender, nationality, civil/marital status, and identity verification documents.
• Employment-related data: Job title, salary, benefits, and other remuneration details.
• Financial information: Where relevant for insurance purposes.
• Health and medical information: Relevant to underwriting, claims processing, and policy administration.
• Insurance-related information: Details of existing insurance products and coverage, including terms and conditions.

Basis for processing Employee DataThe collection and use of Employee Data are necessary for entering into a service contract for insurance brokering and policy management. This enables us to identify suitable insurance solutions, arrange coverage, and manage policies efficiently. We also process this data under legitimate business interests, compliance with legal obligations, iincluding obligations to the UAE Central Bank, and for meeting contractual requirements.

Processing of special data categoriesIf specific insurance solutions require it, we may need to process special categories of Employee Data, such as health and ethnic information, to facilitate underwriting and claims handling. In certain cases, this may also include processing data related to criminal convictions, where necessary for underwriting or compliance purposes. We will handle this information with the highest level of confidentiality and in compliance with applicable laws.

How is Employee Data collected?We collect Employee Data primarily from the employees or their employer, through forms, emails, or other direct communications. We may also use third-party sources (e.g screening software or employer-provided information) where necessary to verify and support the insurance application process.

How do we manage and secure Employee Data?Employee Data is securely stored in our systems and accessible only to authorized personnel within FAEU Insurance Brokers, with access restricted to purposes related to the services provided. We may share this data with insurance providers or compliance service providers to progress applications, manage policies, and ensure regulatory compliance.

Sharing of Employee Data

Employee Data may be shared with:

• Insurance providers, to arrange policies and manage claims.
• Third parties who assist us in providing services (e.g., compliance advisers, legal service providers).
• Regulatory bodies, if required to meet legal obligations.

We ensure that any shared information is limited to what is necessary for the specified purpose and does not entitle third parties to send marketing or promotional materials to employees.

Security and retention of Employee DataWe are committed to securing Employee Data against unauthorized access, with data stored securely for a minimum of ten years, or longer if required by law. Employees should also take measures to protect their own data when communicating with us (e.g., using secure email and encryption).

Employee rights concerning their dataEmployees can:

• Request access to their data.
• Request corrections, deletions, or restrictions on data use.
• Withdraw consent for data use where applicable.
• Request transfer of data to another entity.

How to contact FAEU Insurance Brokers about Employee DataIf you have questions or wish to exercise any rights concerning Employee Data, please contact FAEU Insurance Brokers at dpo@beneple.com or visit our office at 1604 Ubora Tower, Business Bay, Dubai, UAE, PO Box 50685. For unresolved concerns, you may also contact the UAE Central Bank’s Data Protection Officer.

I/we acknowledge that I/we have received, read, and understood this privacy notice and consent to the processing of employee data by FAEU Insurance Brokers.

Client(s)